1. INTRODUCTION
Monat values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services. By accessing our website or engaging with our services, you consent to the terms outlined in this policy.
2. DATA COLLECTED
Data Storage Location
Monat operates web servers hosted in secure data centers that comply with industry standards for data protection and privacy regulations. Your data is stored securely and processed in accordance with applicable laws.
Registration Data
When you register on our website, we collect your chosen username, email address, and any additional details you provide in your user profile. You can view, edit, or delete your personal information at any time, except for your username. Our administrators can also access and manage this data as necessary.
Purchase Data
To provide our services, we may collect transaction details, including membership purchases, event bookings, and other service-related transactions. This data helps us verify purchases, process payments, and offer customer support.
Support Data
If you submit a support request, we collect the necessary details to assist you effectively. This may include your name, contact information, and details of your inquiry. Your consent will be required before submitting support requests.
Comments & Contact Forms
When you leave comments or submit inquiries through our contact form, we collect the information you provide, including your name, email address, and message details. This information is used solely for customer service purposes and is not shared with third parties for marketing.
Google Analytics
We use Google Analytics to track website activity and improve user experience. No personally identifiable information is collected. You may opt out of Google Analytics tracking via the following link: Google Analytics Opt-Out
3. EMBEDDED CONTENT
Our website may include embedded content (e.g., videos, social media feeds). Embedded content from external sites behaves as if you visited the other site, meaning they may collect data and use cookies. Below are some platforms we integrate:
Facebook: Displays our Facebook timeline. Facebook Privacy Policy
Instagram: Showcases our Instagram feed. Instagram Privacy Policy
YouTube: Embeds video content. YouTube Privacy Policy
4. COOKIES
We use cookies to improve user experience. These small text files help store preferences, track session activities, and enhance functionality. You can disable cookies in your browser settings if preferred.
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered user, we do not retain personal information. However, if you hold an account, our administrators can access stored data to provide support and ensure service functionality.
6. THIRD PARTY ACCESS TO YOUR DATA
We do not sell or share your personal data with third parties for marketing. However, we may share limited data with trusted partners essential for service delivery (e.g., payment processors, hosting providers).
7. HOW LONG WE RETAIN YOUR DATA
Support tickets and comments are retained indefinitely unless deletion is requested.
Registered user data is stored until the user requests removal.
- Transactional records are retained for legal and accounting purposes.
8. SECURITY MEASURES
We implement SSL/HTTPS encryption to protect your data and ensure safe interactions on our platform. In case of a data breach, affected users will be notified, and necessary security measures will be taken.
9. YOUR DATA RIGHTS
You have the right to:
Request access to your personal data.
Modify or delete your stored information.
Opt-out of marketing communications.
To request any of the above, please contact us at info@monatng.com
10. THIRD PARTY WEBSITES
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their terms separately.
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
We may disclose your data if required by law, legal proceedings, or to protect our rights and users’ safety. Any data shared for legal purposes will comply with relevant regulations.
12. AMENDMENTS
This Privacy Policy may be updated from time to time. Any changes will be reflected on this page, and continued use of our services constitutes acceptance of the updated terms.
For questions or concerns, please contact us at info@monatng.com